Site Scope and Purpose
This is an independent informational site about Casinonic. We provide factual information about the casino's games, bonuses, payment methods, and policies to help players understand what the operator offers. We are not Casinonic and do not operate the casino or handle player accounts.
Our content is based on publicly available information and operator terms current at the time of publication. We do not have access to live player data, account systems, or real-time operational details. For account-specific issues, current promotions, or support, players must contact Casinonic directly.
Player Eligibility
Casinonic requires players to be at least 18 years old or the minimum legal gambling age in their jurisdiction, whichever is higher. Players must be of legal age and competent to enter into binding agreements under the laws of their country.
Casinonic restricts access from 34 countries including the United States, United Kingdom, Sweden, Canada (Ontario and New Brunswick), Australia, and most European Union member states. Players from restricted jurisdictions cannot open accounts or play.
- Players must provide valid government-issued photo identification
- Age and identity verification occurs before first withdrawal
- False or incomplete documents may result in account closure and fund forfeiture
- Underage accounts are immediately closed; all transactions voided and winnings confiscated
- One account per person, email address and IP address; duplicate accounts result in winnings confiscation
Bonus Terms and Abuse Prevention
All bonuses expire 3 days from activation (1 day for Halloween bonuses). Most bonuses require 50× wagering on the bonus amount; players from Finland face 100× requirements. Bonuses apply only to the bonus funds unless otherwise stated.
Casinonic defines bonus abuse broadly and retains authority to void bonuses, confiscate winnings, and close accounts. Prohibited behaviour includes: placing maximum bets on high-variance games to inflate wagering; switching to low-variance games after wins; making only bonus-claim deposits; maintaining deposit-to-bonus ratios exceeding 50%; delaying play until bonuses expire; using multiple accounts; exploiting software bugs; or postponing free spins to avoid wagering.
Maximum bet during active bonus play is 5 EUR (or equivalent). Wednesday free spins carry a maximum win cap of 40 EUR that persists even after wagering completion. Only one bonus may be claimed per person unless explicitly stated.
| Bonus Type | Wagering | Max Bet | Expiry | Game Contribution |
|---|---|---|---|---|
| 1st–3rd Deposit | 50× | 5 EUR | 3 days | Slots 100%, Others 5% |
| Reload (4th deposit+) | 50× | 5 EUR | 3 days | Slots 100%, Others 5% |
| Tuesday Reload | 50× | 5 EUR | 3 days | Slots 100%, Others 5% |
| Wednesday Free Spins | 50× | 5 EUR | 3 days | Slots 100%, Others 5% |
| Friday Reload | 50× | 5 EUR | 3 days | Slots 100%, Others 5% |
| VIP Bonus | 50× | 5 EUR | 3 days | Slots 100%, Others 5% |
Account and Gameplay Terms
Casinonic operates in EUR as its primary currency. Transactions in other currencies may vary due to bank and payment system conversion rates. All deposits must be wagered 3 times before any withdrawal is permitted.
Accounts inactive for 12 consecutive months without login or gameplay incur a monthly dormancy fee of 25 EUR (or equivalent) charged automatically from the account balance. Players can set deposit limits (daily, weekly, monthly), loss limits, wager limits, and cooling-off or self-exclusion periods ranging from 1 week to indefinite.
- Geographic restrictions apply: restricted players using VPN will have winnings confiscated
- Daily withdrawal limit: 2,500 EUR; weekly: 5,000 EUR; monthly: 15,000 EUR
- Progressive jackpot wins are paid in full and do not count toward daily/weekly/monthly limits
- Cooling-off periods (1 week to 6 months) temporarily disable accounts but permit withdrawals
- Self-exclusion (6 months to 1 year) fully disables accounts; indefinite self-exclusion available by contacting support
- Mistaken credits remain casino property; erroneous transactions are reset; if funds already withdrawn, the player incurs a debt
Changes to Terms
Casinonic reserves the right to change these terms at any time. The operator will notify players of material changes, though specific notification procedures are not detailed here. Changes may affect bonus eligibility, restricted countries, payment methods, or account policies.
Continued use of Casinonic following publication of updated terms constitutes acceptance of those changes. Players are responsible for regularly reviewing terms to remain informed of updates.
Dispute Resolution and Legal
Casinonic is operated by Novatrix SRL, registered in Costa Rica (company number 3-102-893958), and holds an e-gaming license (No. 0000002) from Tobique Gaming Commission. The operator's registered address is in Cartago, Costa Rica.
Disputes are subject to arbitration under Costa Rican law and the jurisdiction of Tobique Gaming Commission. Players waive the right to pursue claims in court. Players may escalate concerns to the operator's support team via live chat or email at [email protected].
- Refund requests must be submitted within 24 hours of transaction
- Unauthorized access claims must be reported within 30 days of discovery
- Withdrawal processing takes up to 72 hours after approval
- KYC review has a 2-week deadline; failure to respond may result in account closure and fund forfeiture
- Casinonic retains sole authority to determine rule violations without requirement to provide explanation
faq
What countries are restricted from playing at Casinonic?
Casinonic does not accept players from 34 restricted countries including the United States, United Kingdom, Sweden, Canada (Ontario and New Brunswick), Australia, and most EU member states. VPN use to bypass restrictions results in winnings confiscation.
What is the wagering requirement for bonuses?
Most bonuses require 50× wagering on the bonus amount. Players from Finland face 100× wagering. Slots contribute 100% toward wagering; video poker, roulette, card games and other titles contribute 5%. Approximately 90 slots are excluded from bonus play entirely.
Can I cancel a bonus after claiming it?
Yes. Any bonus can be cancelled before play begins by contacting Casinonic support. If you cancel before meeting wagering requirements, the bonus and any associated winnings are forfeited.
What happens if my account is inactive?
Accounts inactive for 12 consecutive months without login or gameplay incur a monthly dormancy fee of 25 EUR (or equivalent) charged automatically from the account balance.
How do I withdraw my funds?
Withdrawals are processed within 72 hours of approval. Your deposit must first be wagered 3 times before withdrawal is permitted. Daily limit is 2,500 EUR; weekly 5,000 EUR; monthly 15,000 EUR. Visit the payments page for method details and timing.
